What are your hours?
Mon – Thurs. 10AM-5PM EST
Fri – Sun Closed (Closed on all Holidays)
Can you be contacted outside of business hours
Do you work with clients only in Raleigh/North Carolina?
Do you accept payment arrangements?
Yes. Allowed payment arrangements are as follows:
1st Payment: equal to or greater than 50% of Total Invoice
Additional Payments: Can be made at any time.
Final Payment: must be made prior to migration of the final product from my server to yours.
Do you accept western union/money gram payments?
When Does My 30 Days Start?
How Long before music goes live?
Spotify is 48-72 business hours or 2-3 business days.
Unfortunately ever store is different and it make take up to 90 days for all stores update.
How do I create a support ticket?
1) Go to https://www.germainemills.com/support/create-new-ticket/
2) Select Your Category — ie. WordPress Request
3) Enter a Subject for your Ticket — ie. Install Disqus Comment Plugin
4) Enter a Description & Additional Details — ie. link to plugin page/file etc..